We only accept returns for exchanges or store credit on domestic orders within the United States within 14 days of delivery receipt.

International orders are final sale only and may not be returned or exchanged. Chateau des Saints is not responsible for international shipments lost in transit.

The merchandise must be returned in the same condition in which it was shipped to receive a refund. Please make sure your items are returned new, unused and with all Chateau des Saints and designer garment tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you.This includes the original packaging and hygienic liner.

To initiate a return, please email: shop@chateaudessaints.com

Please note, original and return shipping fees will not be credited back upon return.

Please allow up to 7 business days for your store credit or exchange to be processed. You will receive a confirmation by e-mail when your store credit or exchange is complete.

No price adjustments for prior purchases.

All orders placed during online sales and promotional periods are final. No returns for store credit or exchanges are allowed. If merchandise is returned despite this policy, items will be sent back to you.